What is the turnaround time to receive my images?

29th September 2023

Photo shoot orders will be delivered within 24 hours, Monday - Saturday. Any shoots taken on Saturday will be available on Monday. 3D / 2D orders will be available within 48 hours.

Neighborhood Shots - IMOTO

15th September 2023

Amenities Shoot - IMOTO

15th September 2023

How many photos should I order?

20th December 2022

While each property is different, we generally recommend that you photograph the front exterior, back exterior, kitchen, bathrooms, bedrooms, living areas, dining areas, and front entry.

Can I buy products after my order is complete?

20th December 2022

After your photo shoot is complete, you have the option to add on a variety of products that utilize your listing photos! After your photo shoot is complete, you have the option to purchase a variety of products that utilize your listing photos! The

Do I need to meet the photographer at the shoot?

20th December 2022

We always recommend meeting the photographer at the shoot, as this is the only time to review and approve the photos. If no one is there to meet the photographer, they will use their best judgement and the photos are automatically approved.  If

How do I unsubscribe from the newsletter?

20th December 2022

To unsubscribe from our newsletter, open the newsletter and click on 'unsubscribe' at the bottom of the email.

What is the IMOTO floor plan?

13th December 2022

This article summarizes the floor plan product. IMOTO's Floor Plan is a scale diagram/layout of your listing. Our photographers take the measurements on-site during the photo shoot with a laser measuring tool and then our editing team creates the la

How do I post my virtual tour on Facebook?

13th December 2022

To post your virtual tour on Facebook, copy the full unbranded virtual tour url and paste it in a Facebook post. You can find the virtual tour links in the photo delivery emails and in your account on www.IMOTO.com > My Account > My Orders >

What is the Premium Virtual Tour?

13th December 2022

This article explains the features of the Premium Virtual Tour and the difference between Premium Virtual Tour and our free Virtual Tour.  The Premium Virtual Tour is a $25 upgraded version of our free Virtual Tour.  What is t

What is the IMOTO virtual tour?

13th December 2022

Every IMOTO orders comes with a free Virtual Tour. IMOTO's Virtual Tour is a portfolio that includes photos and products from your order, listing's address, # of beds, baths and square footage.  Wondering where to find your Virtual Tour? Cli

What is included in an IMOTO photo shoot?

13th December 2022

This article explains what is included in our photo shoots. All IMOTO photo shoots include the following:  Two virtual tours (branded and unbranded)  An Aerial Shot with a 30 ft Tripod HDR Editing Blue Sky 24 Hour Turnarou

Who owns the photos?

13th December 2022

IMOTO owns the copyright to the photos, but you, the client, receive a license to use the photos for your marketing. You are not allowed to re-sell the photos. Click here for our Terms & Conditions.

Does IMOTO create flyers / prints / etc?

13th December 2022

IMOTO does not create any flyers / prints / etc. We only deliver digital versions of our products.

Facebook Marketing Ad Formats

13th December 2022

IMOTO's Facebook Marketing Product allows you to feature your listings through variety of ad formats. When your order IMOTO's Facebook Marketing Product, you can get your listing in front of hundreds of potential buyers with just the click of a butt

Basic vs. Advanced vs. Luxury

13th December 2022

What is the difference between IMOTO's three photo products. IMOTO offers 3 types of photos: Basic, Advanced, and Luxury. Basic photos are only available in certain markets (Denver, Nashville, Phoenix). Click here for a PDF outline of the

What is the Social Media Package?

13th December 2022

The Social Media Package contains 5 products to maximize your social media marketing and garnish more views. The social media package is the perfect product for marketing your listing on social media. The package includes 5 products designed to deli

Stand-Alone Video Products: Traditional, Drone, and Drone + Interior

13th December 2022

This article explains the differences between our 3 Stand-Alone Video products. Video products are soaring in popularity now more than ever. COVID-19 has changed the residential real estate market, and it has created the need for more contact-free

Add-On Videos: Social Media Video, Video Walkthrough, and 360 Video Walkthrough

13th December 2022

This article explains the differences between our 3 add-on video products. IMOTO has 3 full-motion, add-on video products that are the perfect complements to an IMOTO photo shoot. Add-on videos are $99 and must be ordered with a photo shoot. They ra

What is Twilight Photography?

13th December 2022

This article explains our Twilight Photography. A Twilight photo is a photo taken at night to showcase the nighttime, evening ambience of your listing. Our Twilight photography will make your listing glow! ✨ Cost: $100 Check out some e