FAQ
For whom is the Urbanimmersive solutions and network of photographers designed?
While the Urbanimmersive solutions and Marketplace of real estate photographer network is open to all entrepreneurs, it is primarily designed for existing real estate photography businesses looking to increase their margins, competitiveness, and market reach. We are actively seeking photographers who share our vision that every listing should have a 3D tour and a floor plan. By joining the Urbanimmersive network, these businesses can not only benefit from our technology, support, and established brand presence but also align themselves with a community of like-minded professionals dedicated to delivering immersive experiences in the real estate industry. Together, we can enhance their own success and revolutionize the way properties are showcased.
How can I start creating 3D tours?
To start creating 3D tours, you must first sign up on the urbanimmersive. The sign-up process involves creating a photographer profile and getting your profile approved. Once your profile is approved, you need to download the UiCapture App (available on iOS or Android) and use your profile credentials to access and utilize the app.
Why is account approval required for new sign-ups?
Since we offer your first 10,000 sqft of 3D processing for free, we want to ensure that every new account belongs to genuine photographers who are genuinely interested in utilizing our system.
How long does it take to get my profile approved?
During our regular working hours, the approval process typically takes just a few minutes after your submission. Outside of our regular working hours, the average processing time is around 8 hours.
How do I claim my 10,000 free 3D sqft processing?
To secure your initial 10,000 sqft of free processing, you need to create a photographer profile account. Our network exclusively caters to real estate photographers, so ensure you provide essential details, including samples from your real estate photography portfolio. Our team will carefully review your profile, assess your portfolio, and ascertain the geographical areas you cover to avoid any potential conflicts with existing members.
Upon the approval of your application, you will receive a notification confirming your eligibility for the free 10,000 sqft 3D processing. Additionally, we'll reach out to schedule a complimentary onboarding session, designed to help you leverage the full potential of our platform.
How many projects can I scan with a 10,000 sqft free processing limit?
The number of projects you can scan depends on the size of the homes you will be scanning. Here are a couple of scenarios to help you understand:
1. If each home has an average size of 1,000 sqft, you will be able to deliver up to 10 projects within the 10,000 sqft processing limit.
2. If you have two homes, each with a size of 5,000 sqft, you will only be able to scan two projects due to the larger floor area.
Please note that the total square footage includes all floors, including basements. Exterior walkthroughs do not count towards the total square footage calculation.
Please keep in mind that these are general examples and the actual number of projects you can scan may vary based on the specific square footage of each home.
What happens if a new project requires both free and billed sqft processing to be delivered?
If one of your projects utilizes all of your remaining free square footage processing and requires additional square footage to be completed, only the portion above your free limit will be subject to charges in your platform fees. Let's illustrate this with an example:
Let's say you have a new project that requires 120 square feet of processing in total and you still have 100 sqft left. In this case, the first 100 square feet will be covered by your free allocation, and only the remaining 20 square feet will be charged at the applicable rate. Your platform fees will reflect the charges for the additional 20 square feet of processing required to complete the project.
How long are 3D Pocket Website and Single Property Websites active?
3D Pocket Websites and Single Property Websites remain active (hosted) for a continuous period of 12 months. Once this duration elapses, clients have the option to extend their website's activity on the web by purchasing a new single property website.
How long are 3D tours hosted?
By default, we do not provide hosting services for 3D tours. You have the option to download your 3D tour along with all the necessary files to seamlessly integrate it into your own web server. However, if you wish to leverage Urbanimmersive's hosting capabilities and take advantage of our efficient global image distribution infrastructure, you can easily do so by opting for either a 3D Pocket Website or a Single Property Website. Both of these choices come with a full year of continuous hosting, providing additional value for your clients. Additionally, this selection grants your clients access to UiMeet3D, a feature that facilitates 3D avatar video conferencing.
What is the difference between Urbanimmersive's standard 3D tour and 3D tour in video resolution?
Our scanning App (Ui Capture) allows you to create two types of 3D tours. The first option utilizes HDR 360 photos to produce the 3D tour, while the second option involves creating a 3D tour from a video recording. Both options provide the same floor plan quality.
The advantage of the latter method (from video recording) is faster scanning, although it does result in a 3D tour with lower image resolution. This option is ideal for clients who prioritize the floor plan and view 3D tours primarily as a reference.
It's important to note that video resolutions for 360 cameras are continuously improving. In the near future, creating 3D tours from video recordings will yield images of comparable quality to those created from HDR photos.
What if my client only wants a floor plan?
If your client is only interested in a floor plan and doesn't really care about the 3D tour, we recommend using the Minute Floor Plan option with the UiCapture App to expedite your scanning process. Upload the floor plan images and disregard the default 3D tour delivery with. When only looking for a floor plan, you don't need to download the 3D tour or purchase a single property website if you intend to use Urbanimmersive's hosting services.
What if my clients love and are used to Matterport?
If your clients are accustomed to and have a preference for Matterport, we understand the importance of meeting their expectations. However, we have seen numerous instances where our members, who primarily serve high-end agents, had clients who initially favored Matterport. Yet, once they experienced Urbanimmersive's 3D tours, interactive floor plans, UiMeet3D, and other integrated features, they made the switch and fell in love with the Urbanimmersive experience. In fact, HomeVisit Photography Agency, serving high-end markets, successfully transitioned 99% of their clients from Matterport to Urbanimmersive in less than 3 months.
Our platform offers exceptional quality and immersive experiences that not only rival but also surpass competitive technologies, all while remaining perfectly suited for their intended purpose. By switching to Urbanimmersive's 3D tours and floor plans, you can liberate yourself from the monthly hostage business model imposed by other platforms as unlike those platforms, we do not deactivate your 3D tours even if you stop your monthly plan. Your tours are hosted and active for 12 consecutive months, providing continuous accessibility to your clients.
Moreover, our efficient scanning process allows you to complete more shoots in a day, thereby maximizing your productivity. With our all-integrated workflow, you can streamline your operations and make your services more competitive in the market, all while maintaining healthy profit margins. Join Urbanimmersive today and unlock a world of enhanced possibilities for your real estate photography business.
Is scanning an Urbanimmersive's Minute Floor Plan as fast and precise as Cubicasa?
Yes, indeed. The Minute Floor Plan scanning process is even faster when capturing a floor plan alone, as there is no need to hide yourself from the 360 camera. In terms of precision, our floor plans are just as accurate as those produced by Cubicasa's video recording. Additionally, our calibration feature and camera height stability ensure consistent results and precise benchmarking when needed.
It's important to note that regardless of whether the scan is for a floor plan only, we provide complete 3D tour as visual references. This means that if you have any doubts about the location or size of a door, window, or any other element, you can easily refer back to the 3D tour for clarification and if required, corrections to the floor plan can be done instantly from the 3D tour.
Is there a size limit for floor plans, or can they be larger than 25,000 sqft?
Urbanimmersive's floor plans are not limited to 25,000 sqft. Many of our members scan large environments, such as schools spanning over 350,000 sqft, and are able to provide highly accurate floor plans. However, it is recommended to use the standard 3D tour for scanning large environments, as the video recording 3D tours can generate very large files that can be difficult to handle.
What is print services offered by Urbanimmersive?
Urbanimmersive operates a cutting-edge printing service located in Chantilly, within the Northern Virginia region of the Washington metropolitan area. We offer turn-key personalized printed marketing packages that our members can provide to their clients.
One example of our print service is the Photo Book Bundle, which features a sleek and high-quality 8x8 book containing all your photos and floor plans.
Our ePrint services enable the creation of custom flyers tailored to your specific needs.
Additionally, to simplify the complex tax remittance process associated with selling tangible products in the United States and Canada, Urbanimmersive handles the invoicing of printed products and shipping to your clients. This ensures that you do not have to navigate the complexities of tax remittance to each state or province.
In addition to the convenience and quality of our print services, we also provide a simple and effective way for photographers to increase their revenue. Urbanimmersive offers a kickback commission to photographers, allowing them to earn a percentage of the sales made through our print services. This provides an opportunity for photographers to monetize their services and benefit from the partnership with Urbanimmersive.
Furthermore, by leveraging our print services and the commission structure, photographers can enhance their offering to clients, provide professional marketing materials, and generate additional income.
What exactly is the urbanimmersive marketplace?
The marketplace is a centralized booking solution provided by Urbanimmersive that is fully synchronized with the booking and invoicing operations of our network members. It allows to receive orders from new clients and serves as a platform to generate new business opportunities while showcasing their own brand. The urbanimmersive marketplace offers a good way to promote your business and maintain control over your brand.
As our membership continues to grow, we anticipate that the Urbanimmersive marketplace(s) will gain increased exposure and, in turn, generate even more business opportunities. This is a good place to be!
Are we required to use Urbanimmersive Business Management Solution to be listed on the Marketplace (invoicing, scheduling, etc...)?
Only Affiliate & Franchise Members are required to use our ERP. By requiring them to utilize our comprehensive Photographer Enterprise Resource Planning (PERP) and Customer Relationship Management (CRM) systems, we can provide large brands with a centralized ordering system that offers a consistent experience, including scheduling, invoicing, and payments. Guest and other Members can choose whether or not to use these systems.
What are the integration members benefiting from Urbanimmersive partnership with Corelogic?
It is publicly known that Corelogic holds a significant ownership stake in Urbanimmersive. This situation enables a streamlined communication channel between the two companies, leading to seamless integration opportunities. An example of this is our IDX integration with several MLS systems, thanks to Corelogic's leading industry position within the MLS organizations. As our network of photographers continues to grow, we can expect that the collaboration between both companies will result in new technology integrations, expanded business opportunities, and innovative solutions.
Thank you for taking the time to explore the exciting opportunity of becoming an Urbanimmersive tech-powered real estate photographer network member. We are committed to helping our members succeed and thrive in the competitive real estate photography industry. If you have any further questions or would like to discuss the possibility of joining our growing network, please do not hesitate to reach out to us. Our team is always available to provide the information and support you need to make an informed decision. We look forward to hearing from you and discussing how we can work together to achieve success. Contact us today to take the first step toward your bright future as an Urbanimmersive network member!